Shipping
Common Questions
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Shipping
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Return Policy
When will I get my order?
Orders are processed Monday through Friday 9AM to 4PM EST and will not be processed during weekends or holidays. Please note that orders will not be shipped during holidays and weekends.
Your delivery estimate is based on your purchase date and your choice of shipping method. Packages are typically delivered between 5-7 business days after ordering for standard shipping. Please see the table below for more information.
Do you ship internationally?
At this time, orders may only be shipped to the United States and Territories.
How do you ship?
Orders are shipped via USPS.
Where are you shipping from?
We manufacture and ship our products directly from our Hamilton, New Jersey facility.
What if I have an issue with my order?
Please contact us at customercare@medicalindicators.com or fill out the form on our contact page for assistance. Our business hours are 9AM to 4PM, Monday through Friday EST.
Do you accept returns?
Due to health and safety concerns we do not accept returns unless the product you received is damaged, defective, or the wrong item. Should any of these be the case, please email us at customercare@medicalindicators.com or fill out the form on our contact page. Our business hours are 9AM to 4PM, Monday through Friday EST.
How do I request a refund?
Email us at customercare@medicalindicators.com or fill out the form on our contact page.
Shipping & Delivery
| Shipping Method | Costs | Delivery Time |
|
Standard Shipping (USPS First Class Mail) |
Free |
5-7 Business Days |